Unlocking the Potential of Tixr Tags: Your 5 Minute Guide

October 31, 2023

In the fast-paced realm of live events, every second counts. Tags are your secret weapons for staying organized, fueling efficiencies, and running deeper analyses.

Whether you’re managing a bustling concert venue, hosting an annual festival, or overseeing a college athletics program, Tags have a use case for every type of business.

These unassuming labels hold the keys to streamlining event management, customizing more granular reports, and improving internal communication—transforming your workflow into a well-oiled machine.

Think of Tags as versatile descriptors that allow you to group and categorize events, tickets, and orders. With the right tagging strategy, you can create an additional organizational layer that supercharges your reporting capabilities, fuels operational efficiencies, and unlocks additional backend functionality.

To get you familiar with Tags at a high-level, so you can start building a tagging strategy, here are a few of the many ways they can make a difference for your business.

1. Comparing Performance Across Events

Tags at the event-level enable you to group similar event types so you can compare and contrast their performance. For instance, you can tag events by genre (e.g., pop, hip-hop, house) to identify trends in popularity or by day-of-the-week (e.g., Thursday, Friday, Saturday) to inform your booking strategy.

2. Analyzing Performance within a Given Event

Adding Tags to ticket types lets you group similar items for easier querying. For example, you can use a “sponsor” ticket tag for tickets sold to sponsors or “GA” and “VIP” tags for general admission and VIP tickets, facilitating a new layer for you to filter reports and compare results in new ways.

3. Configuring Carousels on Your Event Page

Smart Carousels powered by Ticket Tags function like visual ticket pickers, displaying your offerings for quick scanning and carting in one click. By tagging items you’re selling, such as commemorative mugs and hats, you can configure a Smart Carousel to automatically populate with anything you’ve labeled “merch,” reducing steps in your workflow and providing a more seamless shopping experience for customers.

4. Honoring Promos

Streamline your discounting process with Tags. When you apply existing Tags to promo codes, any associated event and ticket will automatically apply the discount, removing steps from your process and any room for human error.

5. Locking Sales with Access Codes

If you frequently use access codes to restrict purchases, Tags can simplify the process in the same way you honor promos. Apply existing Tags to access lists to lock down associated events and tickets swiftly and efficiently.

6. Identifying Orders That Need Attention

Improve internal communication by tagging specific orders. Whether you need to flag problem orders or remind yourself to take action later, Tags can help uplevel your order management process.

At Tixr, partner empowerment is at the heart of our approach. We didn’t start this company to mimic other platforms or repackage existing solutions. Tags, a feature unique to Tixr Studio, exemplifies our commitment to meaningful innovation. Once you begin using Tags, you’ll wonder how you ever managed your business without them.

Get a demo and discover the power of Tags for your business.